Risk factor
Very high price volatility
Profitability factor
Greatly undervalued vs peers
In Guru Portfolios
Manager | Fund | Portfolio Weight (%) | Change |
|---|---|---|---|
| Kenneth Griffin | CITADEL ADVISORS LLC | 0.0% | +0.00% |
| Steven Cohen | Point72 Asset Management, L.P. | 0.0% | +0.00% |
About
TTEC Holdings, Inc. is a global leader in customer experience (CX) technology and services, dedicated to designing, building, and delivering advanced, digitally-enabled customer interactions for brands worldwide. The company operates through two main segments. TTEC Digital specializes in crafting and managing robust digital experiences, leveraging contextual integration of tools like customer relationship management (CRM), data analytics, CX-as-a-service technologies, and intelligent automation to drive specific customer experience outcomes. Meanwhile, TTEC Engage provides a comprehensive suite of digitally-powered CX managed services. These include omnichannel customer support, technical assistance, order processing, and strategies for customer acquisition, growth, and retention, alongside specialized back-office functions such as AI operations, content moderation, and fraud management. TTEC serves a wide array of industries, including automotive, financial services, healthcare, technology, and travel, among many others. With operations in more than twenty countries across various continents, the company, founded in 1982 as TeleTech Holdings, Inc. before its name change in January 2018, is headquartered in Englewood, Colorado.
Company Valuation
Considering past and projected metrics, the stock is distinctly 'cheaper' than its peers. In particular, the stock is underpriced on P/E, 'cheap' on EV/EBITDA, undervalue
Target Price
The average target price of TTEC is 3.00 and suggests 80.9% upside potential. Usually, this means a BUY recommendation among investment firms, or a recommendation to incr